Cancellation/Refund Policy
We understand that sometimes plans change and you may need to cancel or modify the services you have ordered. Our cancellation and refund policy is designed to be fair to both our customers and our business.
Cancellation Policy:
- If you need to cancel your order for any reason, please contact us as soon as possible.
- If you cancel your order before any work has been done, you will be entitled to a full refund.
- If you cancel your order after work has begun, we may deduct a percentage of the fees paid based on the amount of work completed.
- If you cancel your order after the project has been completed, no refunds will be given.
Refund Policy:
- If you are not satisfied with the services provided, please contact us and we will make every effort to resolve the issue.
- If we are unable to resolve the issue to your satisfaction, we may offer a refund based on the percentage of work completed and the fees paid.
- Refunds may not be available for certain services that have been completed, such as domain name registration, web hosting, or software licenses.
- We reserve the right to deduct any third-party fees, such as transaction fees, from any refund amount.